IBM (International Business Machines) is world-renowned for its technological advancements and products. Founded in 1911, IBM has been a major player in the tech industry, its products and services experiencing extensive use by many businesses and customers all over the world. In this essay, I will explore the pros and cons of the company, who the typical user is, who owns IBM, and a brief overview of the history of the company. I will end on a positive note, looking at the successes that have resulted from IBM’s efforts and its attention to detail when it comes to their products and services.
The pros of IBM include their focus on innovation. IBM is viewed as a technology pioneer, as they implement high-end, market-ready technology solutions quickly and develop advanced new industry solutions that serve the needs of their customers. IBM also offers unparalleled customer service, providing direct customer contact through their customer support teams and customer forums. This allows them to provide learning and development resources, problem solving, and real-time assistance to customers. IBM also values strategic partnerships, demonstrating their commitment to research and development and customer satisfaction.
On the downside, IBM’s products and services can come with a hefty price tag, making them inaccessible to some customers. Additionally, IBM’s overly-technical language, processes, and materials can be too complex for some users to comprehend.
Typically, the users of IBM products include businesses looking to use their technology solutions as well as individuals looking to benefit from their innovative products. IBM has maintained its focus on reliability and scalability to meet the needs of many different types of customers, from large businesses to small businesses and everyday users.
IBM is owned by Armonk, New York-based IBM Corporation. Besides selling products and services, the company invests annually in research and development throughout the world.
IBM was established in 1911, evolving from the merger of three U.S. computer companies. Over the past century, the company has consistently demonstrated its dedication to cutting-edge technology and customer service. The company has spearheaded the development of new technologies such as artificial intelligence, blockchain, and quantum computing.
To conclude, IBM’s longevity, commitment to innovation, and customer service are the core values that have pushed the company into the forefront of the technological world. They have pulled off previously impossible feats, and continue to prove themselves as the go-