Q1: What is Pingboard?
A1: Pingboard is a modern organizational chart and directory software that brings your team structure to life. It helps you to easily visualize your teams, navigate and explore your org chart, and act as your company’s digital rolodex.
Q2: How do I get started with Pingboard?
A2: To get started with Pingboard, you will need to first create a free account. Once you have an account, you can add team members, add jobs, and build your org chart. Then, you can customize with photos, bios, and start capturing valuable insights.
Q3: Is there a cost associated with Pingboard?
A3: Yes, Pingboard offers three pricing plans – Basic, Boost, and Elite – that are all based on the number of users in your organization. There is also a free 14 day trial to try out the software.
Q4: What features does Pingboard have?
A4: Pingboard offers an intuitive org chart, a digital team directory, automated data synchronization, reporting, employee photos & bios, and more.
Q5: Does Pingboard support integrations?
A5: Yes, Pingboard offers several integrations, including G Suite, Office 365, Active Directory, Slack, Okta, and Salesforce.
Q6: How secure is Pingboard?
A6: Pingboard is highly secure, with industry-standard encryption in transit and at rest, as well as enterprise-level authentication and login options.
Q7: Is there customer support available?
A7: Yes, Pingboard offers 24/7 customer support to help you through every step of the way.
Q8: Are there any mobile apps available?
A8: Yes, Pingboard has both iOS and Android apps available free in the app store.
Q9: Can I customize the information in the org chart?
A9: Yes, you can customize information in the org chart to display useful information about the team such as job titles, contact information, and photos.
Q10: Is there an onboarding feature available?
A10: Yes, Pingboard offers an onboarding feature to help streamline new hire paperwork and introduce employees to the team quickly and efficiently.